PH: (937) 652-1386
TERMS AND CONDITIONS
*******Main Street Car Care Alerts – TERMS AND CONDITIONS******
At Main Street Car Care, we respect your privacy and your inbox. This policy explains how we collect, document, and manage your consent to receive communications from us via email and text message.
1. Program Description
By opting in, you agree to receive recurring messages from Main Street Car Care, including appointment reminders, service updates, vehicle maintenance recommendations, promotional offers, discounts, and shop updates. Message frequency may vary. Standard message and data rates may apply.
2. How Consent Is Obtained
We obtain customer consent through the following methods:
• In-Store Authorization: Customers may provide verbal consent or sign a service form that includes an opt-in section for email and/or text communications.
• Digital Forms & Online Booking: Customers may opt in by selecting a checkbox when submitting their contact information through our website, booking system, or digital forms.
• Point-of-Sale Entry: When a customer provides a phone number or email at checkout, they are informed that it may be used for service-related and promotional communications, with the option to opt out.
• Text Message Opt-In: Customers may opt in by initiating a text conversation with our business or responding “YES” or similar confirmation to an opt-in request.
3. How Consent Is Recorded
We maintain records of customer consent through:
• Signed service forms (physical or digital)
• Time-stamped digital opt-in records
• Customer profiles in our POS/CRM system
• Saved text message opt-in confirmations
These records are securely stored and may be used to verify consent if needed.
4. Opt-Out & Help Process
Customers may opt out at any time:
• Text Messages: Reply “STOP” to unsubscribe.
• Email: Click the “unsubscribe” link in any email.
• Direct Request: Contact us by phone or in person.
For help, reply “HELP” to any text message or contact us at (937)652-1386 or carcareurbana@icloud.com.
Once opted out, the customer will no longer receive marketing communications, though service-related messages may still be sent if necessary.
5. Data Privacy & Use
Customer contact information is used solely for business-related communications and is never sold or shared with third parties for marketing purposes. We do not share, sell, or transfer your opt-in data or consent to third parties for marketing purposes.
6. Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
7. Policy Updates
We may update this policy from time to time. Any changes will be reflected in our in-store materials and/or website.for you.